All information about an animal is required when booking.
From dietary needs, medication if required, whether the animal is of a nervous disposition or can be aggressive.Or have special needs. If you feel your animal may not like been transported then a vet can perscribe a calming medication.
Passport, chip and vaccinations should all be in order.
Please email copies to us for our records and to check.
Please note: Feral cats must be boarded by the owner.
Any animal that you may think could be a problem boarding on to the transport, we request the owner be present to board the animal.
Please note we do have a schedule to adhere to and request that animals be ready to travel at the time stated.
If there are any delays incurred while travelling to collect your animal, then one of our team will call you to amend the pick up time.
Delivery times may vary due to travel conditions, weather and traffic delays. One of the team will call to advise you of estimated time of delivery.
Your Pet's Schedule
We try to keep to a schedule to avoid the animals being transported for long periods of time…. The animals are walked every 3 hours along the journey.
Taking Care of your Pets
We take our job very seriously and every care is given to the animals in our care throughout the journey.
If you require references we have many happy clients that would be happy to speak with you to put your mind at rest. Pictures of the interior of the van are available to see. Your animals travel on soft waterproof beds specially designed for us. Bedding is changed on route should an accident occur.
What a truly wonderful service you provide. Great job guys!
We were totally over the moon with this incredible service.
Just the perfect team!! Thanks a lot for your infinite help.
We were able to watch Max's journey of around 1400 miles on the live tracker...
Wonderful people , wonderful service, helpful, organised and caring.
We will definitely use them again. Thank You Mark & Becky